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  FAQ Manager Version 1.0
  • F.A.Q: Using Membership Features

    How to use the various member services

    1. What benefits do I receive when I buy a membership?
    2. I can't fill out a Support Ticket. How do I get Tech Support?
    3. Are there any limits on uploading pics to the Chatro server?
    4. How long does it take for a new account to work?
    5. What is the difference between a User Name, Chat Name and Login?
    6. Where can I post an event?
    7. Can I change my login?
    8. Where can I upload my pic/avatar?
    9. My email address has changed, who do I tell?
    10. I uploaded my pic/avatar yesterday and it is gone. Why?
    11. How many screen names can I reserve?
    12. How do I change my password?
    13. How many people does a private room hold?
    14. Can I create my own room and how is it done?
    15. My personal chat room keeps dissapearing. Why?
    16. How do I get the ® to appear next to my name?
    17. I forgot my password, help!
    1. What benefits do I receive when I buy a membership? - Top

    Features are listed here:
    http://www.chatropolis.com/features.html

    They include:
    Your own personalized Members Area
    Idle Time Logoff Protection
    Use of our ChatroSafe Proxy
    Flash Web Site with Sub Domain
    Password Lookup
    Reserve Chat Screen Name
    25 Megabytes AV Storage
    Post by Reserved Name on Boards
    Guaranteed Entry into Full Rooms
    Bypass IP Ban
    Inter-Room Telegraph

    More benefits to come in the future!
    - Updated: November 23, 2004
    2. I can't fill out a Support Ticket. How do I get Tech Support? - Top

    You must register for Tech Support here:
    http://support.chatropolis.com/ - Updated: November 23, 2004
    3. Are there any limits on uploading pics to the Chatro server? - Top

    Yes, files over 25K will be removed. - Updated: October 22, 2001
    4. How long does it take for a new account to work? - Top

    It should only take 5-10 minutes. - Updated: October 22, 2001
    5. What is the difference between a User Name, Chat Name and Login? - Top

    Some people find this confusing. If you are a member when you join you select a USERNAME/LOGIN and password. These are to be entered for verification. A Screen name is the name you enter on the room entry page and is what users will see you as in the chat room. Your user name or login should never be the same as your chat name. - Updated: October 22, 2001
    6. Where can I post an event? - Top

    Members may list their own Events at Chatropolis. - Updated: October 22, 2001
    7. Can I change my login? - Top

    No, you can only change your password at http://www.chatropolis.com/change_password.html - Updated: November 23, 2004
    8. Where can I upload my pic/avatar? - Top

    Members Upload Area Please note the guidelines. - Updated: October 22, 2001
    9. My email address has changed, who do I tell? - Top

    Please fill out http://www.chatropolis.com/thankyou.html. - Updated: October 22, 2001
    10. I uploaded my pic/avatar yesterday and it is gone. Why? - Top

    Please note that we remove all files at Midnight EST. - Updated: October 22, 2001
    11. How many screen names can I reserve? - Top

    You may only reserve one screen name per membership but you can change it whenever you wish by going to Reserve Name Please note the guidelines. - Updated: October 22, 2001
    12. How do I change my password? - Top

    You can change your password with the Password-Changer located at http://www.chatropolis.com/change_password.html. - Updated: October 22, 2001
    13. How many people does a private room hold? - Top

    Rooms hold 10 non-members. - Updated: October 22, 2001
    14. Can I create my own room and how is it done? - Top

    Only Members can use theRoom Maker utility.
    - Updated: October 22, 2001
    15. My personal chat room keeps dissapearing. Why? - Top

    Rooms created by users only last for 10 minutes after they are empty. This is to conserve resources on the system. - Updated: October 22, 2001
    16. How do I get the ® to appear next to my name? - Top

    The ® indicated a reserved screen name. You can reserve your name here http://www.chatropolis.com/reserve.html. Read the guidelines for reserving names. - Updated: October 22, 2001
    17. I forgot my password, help! - Top

    Recover Your Password
    Simply enter your login and your password will be emailed to your address on file. - Updated: October 22, 2001

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