It had come to my attention that, of late, users of Google Chrome are experiencing issues with pictures loading in the main chat window. I am aware of this issue now and can confirm that the issue is with Google Chrome for some reason and IE and Firefox work just fine.
What has occurred that is affecting just Chrome users? I have no idea but will continue to research the Chrome settings in the mean time.
PREVIOUS OPTIONS:
Use Firefox, Opera, Safari, or IE as alternative browsers for Windows users.
For Chrome users: Before entering a room, choose Linked Images from the Message Filtering dropdown. All posted images will not display but their links will. These links will show in a new window with no issues.
For Chrome users: When in a room, click Config and choose Linked Images from the Message Filtering dropdown. All posted images will not display but their links will. These links will show in a new window with no issues.
SOLUTION: For Google Chrome users, apparently the developers have had quite a few reports of this issue and have finally published a development update to Google Chrome to fix our issue as listed above.
Go download the Development channel update for Chrome. Once updated, close out of your Chrome browser and reopen it. I already have and it works for my Chrome.
This is only for Chrome users, NOT for IE, Firefox, Opera, or other browser users.
Probably the most common and the biggest technical issue I experience is the dreaded white chat screen. It is a true pain in the ass for most chatters. What is this, you ask? It's the situation where you enter a chat room and the top and bottom frames load just fine but the middle frame is just white like it is trying to load and stalled. For others, it will default to a 404 error in the middle. For some others, it will load the text but the text does not scroll. All of these things are painfully irritating to most.
Everyone wants to blame it on Chatropolis and how laggy it is, how the servers aren't worth a bleep, and get upset because nothing is being done about it. Contrary to that popular belief, most typically this symptom is caused by your antivirus's webshield which is trying to preempt the open stream connection of the Chatropolis HTML chat room. It sees the open stream as a security threat because in most situations a web browser like IE, Firefox, Chrome, etc, opens a connection with the remote web server when you go to an address in the address bar. The browser requests the page information to be sent to it. The web server responds in kind with the most updated files it has stored and communication between browser and web server is brief and to the point. Once all data is loaded, the connection is closed.
Chatropolis rooms are not built like this so these web shields go nuts and try to close off that connection as virus tend to open connections and leave it open in order to transmit information from your end to whatever hacker created the virus. Chatropolis rooms, I rest assure you, merely transmit the data from the middle frame to your end from the server, that's it.
What you must do is look into adding exceptions for cs10.chatrpolis.com/* and cs12.chatropolis.com/* to the web/internet/surf shield so it will ignore the Chatropolis chat servers. You could also disable the antivirus program while chatting but I don't recommend that. The biggest issue with that is most do not know where that is within their own antivirus program and there are so many variants and names for it that I cannot know exactly where to guide you in order to add it. I can with AVG and perhaps Norton 360, but there are far more antivirus programs out there than just those two. If you wish for a compatible recommendation for Chatropolis then I recommend Microsoft Security Essentials for Windows Vista and 7 users in addition to MalwareBytes for some of the best anti-spyware coverage that is free on the web.
This combination will keep you safe but allow you to chat without these white screen and 404 issues. This is ONLY a recommendation and not a requirement.
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